Applications Operations Engineer

About BeInspired and Team Inspire

BeInspired is a Technology, Transformation & Growth delivery partner. Through Team Inspire, we mobilise specialist consultants and multidisciplinary teams to deliver critical workstreams and complex programmes. This public sector role is via the PSR framework.

Role purpose

Support a major public-sector Digital Enterprise Services environment as a senior Google Workspace subject matter expert and escalation point. The role supports a Google Workspace estate of approximately 13,000 accounts and related cloud productivity tooling, helping maintain secure, resilient and well-managed services while delivering change, migration and service improvement.

What you will deliver

• Act as the senior escalation point for Google Workspace services, including Google Drive and Gmail, and as a technical liaison with service-desk, business and external Google/partner stakeholders.
• Maintain secure, current and well-managed Google Workspace environments in line with good practice, including Google Admin Console, GAM and relevant third-party tools such as AODocs.
• Triage incoming work for the Google team, investigate complex problems and changes, and support continuous improvement with users and service partners.
• Deliver and coordinate multiple concurrent Google-related change and project workstreams, from requirements and success criteria through implementation.
• Support data and email migrations, document-management integrations and in-flight delivery work.
• Work with security, records-management and information-rights colleagues on authentication, authorisation, sharing permissions, service accounts, DLP, trust rules, Freedom of Information and Subject Access Request support.
• Produce practical technical documentation, training materials and service-desk knowledge-base content.

Essential experience

• Current SC clearance, or demonstrable eligibility to obtain SC clearance. Clearance status and eligibility route will be validated as part of the process.
• Third-line support experience in a busy IT support function, including complex troubleshooting, investigation, escalation and change resolution.
• Deep Google Workspace administration in a large enterprise domain, including Google Admin Console and Google Apps Manager (GAM) commands.
• Complex project delivery from ideation to implementation, including business analysis, requirements gathering and success criteria, with the ability to handle multiple concurrent workstreams.
• Data and email migrations, migration tools, application integration and SaaS messaging platforms including Google Workspace and Microsoft 365.
• Messaging protocols, email security and DNS administration, including multiple zone files plus DKIM, SPF, DMARC and MTA-STS.
• Strong stakeholder management, including senior and VIP users.

Useful additional evidence

• AODocs or comparable document-management tooling.
• Public-sector data, IT security and relevant legislative understanding.
• Active Directory, Microsoft Exchange, SharePoint or Microsoft 365 administration.
• Change-management practice for messaging-platform change.
• Asana, Jira or comparable project-delivery tooling.

Engagement details

• Positions: 2.
• Initial period: 27 October 2026 to 26 March 2027, subject to confirmation.
• Expected hubs: London, Bristol or Birmingham.
• Hours: 7.4 hours per day, 37 hours per week.
• Engagement: Inside IR35.
• Pay rate: £525 per day.
• Security: current SC clearance
• Selection process: one Teams interview.

What happens next

Suitable consultants will be assessed against the delivery requirements and security process before client-specific information is shared.